Privacy Policy
Last updated:
1. Information We Collect
We collect information to provide better services to our users. This includes:
- Account Information: Name, email address, phone number, and company details.
- Operational Data: Shipment tracking IDs, bills of lading, and port coordinates.
- Communication Data: WhatsApp message logs required for our automated AI agent.
- Technical Data: IP addresses, browser types, and device information.
2. How We Use Your Information
We use the data we collect primarily to operate and improve our platform:
- To provide, maintain, and improve the Logistics Prabhu platform.
- To send you real-time shipment updates via WhatsApp and email.
- To process payments and generate billing statements.
- To provide customer support and respond to your inquiries.
3. Information Sharing and Disclosure
We do not sell your personal data. We may share your data only in the following circumstances:
- With Service Providers: Third-party vendors like WhatsApp Business APIs, payment processors, and cloud hosting providers to facilitate our services.
- For Legal Reasons: If required by law, regulation, or legal process to protect the rights, property, or safety of Logistics Prabhu or others.
4. Data Security
We use modern encryption and standard security protocols to protect your data. While no system is 100% secure, our mission control infrastructure is designed with strict access controls to safeguard your supply chain intelligence.
5. Contact Us
If you have questions about this Privacy Policy, please contact us at: privacy@infokanta.com